PRIVACY POLICY

 

Effective Date: 24/02/2025
Last Updated: 24/02/2025

  1. Introduction
    Astra Lumina School (“we,” “our,” or “the School”) is committed to protecting the privacy and security of all personal information collected from students, parents, guardians, and staff. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with applicable laws and school regulations.
  2. Information We Collect
    We may collect the following types of personal information:
  • Student details, including name, date of birth, gender, and academic records.
  • Parent/guardian contact details, including name, phone number, address, and email.
  • Health records, emergency contact details, and special needs information.
  • Photographs, videos, and other media content for school records and promotional purposes.
  • Financial information for tuition and fee processing.
  • Usage data from our website, mobile applications, or digital platforms.
  1. How We Use Personal Information
    The collected information is used for:
  • Admissions, enrollment, and academic administration.
  • Communication with parents/guardians regarding school activities and student progress.
  • Ensuring student safety, health, and welfare.
  • Managing school events, extracurricular activities, and digital learning platforms.
  • Legal compliance and record-keeping.
  1. Sharing and Disclosure
    Personal information may be shared with:
  • Authorized school personnel and faculty members for administrative and educational purposes.
  • Third-party service providers for IT services, payment processing, or transportation (with confidentiality agreements in place).
  • Law enforcement or government authorities if required by law.
  • External educational boards and examination authorities where applicable.
  1. Data Protection and Security
    We implement appropriate security measures to safeguard personal information from unauthorized access, loss, or misuse. However, while we strive to protect data, no digital transmission or storage method can be guaranteed 100% secure.
  2. Consent and Retention
    By providing personal information, parents/guardians consent to its collection and use as outlined in this policy. The school retains personal data as long as necessary for educational and administrative purposes or as required by law.
  3. Refund Policy

Astra Lumina follows a case-by-case approach to refund requests. Refund eligibility is determined solely at the discretion of the school management and depends on the individual terms of admission. The school reserves the right to accept or reject refund claims based on factors such as timing, reason, and adherence to school policies.

Know More

  1. Changes to the Privacy Policy
    Astra Lumina reserves the right to update this Privacy Policy at any time. Updates will be communicated through the school’s official channels.