At Astra Lumina, we strive to provide the best educational experience for our students. Our refund policy follows a case-by-case approach, with eligibility determined solely at the discretion of the school management. Refund requests will be evaluated based on individual admission terms, timing, reason, and adherence to school policies. The school reserves the right to accept or reject refund claims accordingly.

1. Admission & Tuition Fee Refund

• Admission fees are non-refundable under any circumstances.
• Tuition fees may be considered for a partial refund if a written request is submitted before the start of the academic year.
• Once the academic session begins, no refunds will be processed.

2. Other Fees

• Fees paid for books, uniforms, extracurricular activities, and technology resources are non-refundable.
• Transport fees may be adjusted based on specific cases, subject to management review.

3. Exceptional Cases

• Refund requests due to medical emergencies or relocation may be reviewed with proper documentation.
• Any refunds, if approved, will be processed within 30 days of request approval.

4. Cancellation & Withdrawal

• If a student withdraws mid-term, fees will not be refunded, and any pending dues must be cleared before issuing transfer certificates.
• Any deposit amount, if applicable, will be refunded after deduction of dues.

Astra Lumina reserves the right to modify or update this policy at any time. The final decision regarding refunds lies with the school management.